Continuous, automatic feedback
We understand how important it is to listen to customers and make small improvements to your business in order to stay on top. That's what Touch&Tell is for. We make customer surveys better and more fun.
Touch&Tell gives you the exact customer information that you need in order to optimise your offer, in a way that's quick and cost-effective.
Our terminals are unmanned and operate 24 hours a day anywhere in the world. Everything is monitored and controlled remotely.
Reach customers you otherwise can't reach
You don't need the customer's contact information to ask them questions.
See changes over time
Are your customers happier today than they were yesterday? How do results change with the season, day of the week or hour?
Compare different locations
Which of your locations are doing well and which need help? Compare anything from two locations to hundreds.
No manual intervention
Since the terminals are unmanned you can gather feedback continuously, even when you're extra busy.
Collect contact information
Build your customer database and follow up after the visit.
Motivate your team
Share daily results with your team and let them own the service quality.
We tailor our service to your needs so that you get everything out of Touch&Tell and reach your goals.
Want to know more?